MiracleCoat Inc. ("MiracleCoat," "we," "us," or "our")
respects your privacy and is committed to protecting your personal information. This Privacy Policy explains
how we collect, use, disclose, and protect personal information when you visit or use our website, dealer
portal, forms, applications, warranty-related pages, communications channels, and related services
(collectively, the "Services").
By accessing or using our Services, or by submitting information to us, you acknowledge that you have read
and understood this Privacy Policy.
This Privacy Policy applies to personal information collected by MiracleCoat through:
This Privacy Policy does not apply to third-party websites, platforms, or services that are linked to or integrated with our Services but are governed by their own privacy policies.
We may collect the following categories of personal information, depending on how you interact with us:
We may collect information that you voluntarily provide to us, including:
If you apply to become a dealer or installer, request account access, or maintain an approved account, we may collect and process:
If you contact us regarding warranty registration, warranty verification, product support, or related issues, we may collect information reasonably necessary to identify your account, product, installation, or support request.
When you use our Services, we may automatically collect certain information, including:
We may receive information from third parties that support our business operations, including:
We collect personal information:
We use personal information for legitimate business purposes, including to:
If you submit your contact information through our website or otherwise contact us, you authorize MiracleCoat to contact you regarding your inquiry, application, account, order, support request, or related business matter by email, phone, or manual text message.
We may use your email address for purposes such as:
Text messages, if sent, are sent manually in response to inquiries or ongoing business communications. We do not use your information for retargeting advertising based on submitted form data.
You may request that we stop non-essential communications at any time by following the unsubscribe instructions in an email, replying to a message where applicable, or contacting us directly. Even if you opt out of promotional communications, we may still send transactional, account-related, or legally required communications.
We use cookies and similar technologies for website functionality, analytics, security, and performance monitoring.
MiracleCoat uses:
We do not use advertising pixels for retargeting, and we do not use website tracking for cross-context behavioral advertising.
You may control cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of our Services, including login-related features.
Approved dealer accounts may be granted access to our ecommerce portal powered by Shopify.
If you place orders through that portal, Shopify may process transaction and payment information under its own privacy policy and terms. MiracleCoat does not collect or store your full payment card information. We may receive limited transaction-related information necessary to administer orders, maintain business records, provide support, and manage dealer relationships.
We may disclose personal information to the following categories of recipients as necessary to operate our business and provide our Services:
We may also disclose personal information where we believe doing so is necessary to protect the rights, property, safety, or security of MiracleCoat, our customers, our dealers, or others.
MiracleCoat does not sell personal information.
MiracleCoat does not share personal information for cross-context behavioral advertising.
MiracleCoat does not knowingly collect sensitive personal information for purposes that would require offering a right to limit its use under applicable law.
If you apply for and are approved as a MiracleCoat dealer or installer, certain business profile information may be made publicly available through our dealer map or installer locator.
This information may include:
By applying for, accepting, or maintaining an approved dealer or installer account, you acknowledge and agree that approved business profile information may be displayed publicly for this purpose.
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to:
Retention periods may vary depending on the nature of the information, the reason it was collected, legal requirements, operational needs, and applicable limitation periods.
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.
However, no method of internet transmission or electronic storage is completely secure, and MiracleCoat cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying us promptly of any suspected unauthorized use of your account.
MiracleCoat is based in the United States. If you access our Services from outside the United States, your information may be transferred to, stored in, or processed in the United States or other jurisdictions where our service providers operate.
By using our Services or submitting information to us, you acknowledge that your information may be transferred to jurisdictions that may not provide the same level of legal protection as your home jurisdiction.
Our Services may contain links to third-party websites, platforms, or services, including social media pages or third-party ecommerce and technology providers. This Privacy Policy does not apply to those third parties. We encourage you to review their privacy policies before providing personal information to them.
Our Services are not directed to children under the age of 13, and MiracleCoat does not knowingly collect personal information online from children under 13.
If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information. If you believe a child under 13 has provided personal information to us, please contact us using the information below.
Depending on your jurisdiction and subject to applicable law, you may have the right to request that we:
To submit a privacy request, please contact us using the contact information below. We may take reasonable steps to verify your identity before responding to your request, and we may deny or limit requests as permitted by law.
This section applies only to California residents to the extent the California Consumer Privacy Act, as amended, applies.
In the preceding 12 months, MiracleCoat may have collected the following categories of personal information:
We collect this information from the sources described in this Privacy Policy, use it for the business purposes described above, and disclose it to the categories of recipients described above.
MiracleCoat does not sell personal information and does not share personal information for cross-context behavioral advertising.
California residents may have the right to:
To exercise your California privacy rights, contact us using the information below.
We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the Effective Date above. Your continued use of our Services after any update becomes effective constitutes your acknowledgment of the revised Privacy Policy, to the extent permitted by law.
If you have questions about this Privacy Policy or would like to submit a privacy request, please contact us at:
MiracleCoat Inc.
Attn: Privacy
Email: sales@miraclecoat-usa.com
Address: 11801 Domain Blvd, 3rd Floor, Austin, TX 78759, USA
@email chaspion@enssel.com
☎ mobile US +1 650 387 8130
☎ mobile KR +82 10 8726 3470
